It’s 2020, and while it may not have been the most ideal year for, well, anyone really. We are still blessed in the sense of technology. Working remotely has become a must for many businesses, and converting inventory to an e-commerce platform has helped to keep shops afloat.
What has allowed so many to make this shift is flexibility, particularly that offered by having their systems run on a cloud platform. Not having to worry about server maintenance or software issues beyond customer engagement lets your team focus on the important things. The customer. People are paying attention to service more than anything right now, so you need to be capable of providing the best while dealing with what is a likely higher influx of issues, as clients are engaging online more than ever.
For starters, you can conduct business wherever you need to. You don’t have to waste manhours while a system is updated or being repaired. Should you decide it’s easier to apply a new discount to your customers from your home or while visiting their office you can do so. Best of all, you don’t have to lug around a full-size laptop or find a terminal to use to put them into action. With billions of smartphones in use today it only makes sense to be able to conduct business on them. This level of access keeps your entire team in the loop, so the sales team can push new deals, accounting can apply them to accounts right away, and employee satisfaction as a whole will be elevated.
Whether your team is based out of an office, shop, or distribution center there will be times when you can’t get together to work on projects that need to be completed. Operating on the cloud remedies this. View and share information on projects within your system to make collaboration easy. Having this level of communication allows your team to operate as a complete unit, rather than individuals working independently.
If your business is not currently using a cloud-based solution, then that means all your data is tied up in the terminals or servers nearby. While knowing exactly where all your information is stored sounds good in theory, it actually puts you at risk. No one likes to consider the thought of data security threats, but the truth is a majority of them occur from people inside the organizations which are hit. Protect your business by keeping them stored offsite.
The cloud protects from more than security threats too. One virus could spell the end of your hard drive, an older system can have moving parts fail, or even the wrong keystroke entered unintentionally can spell disaster. Cloud systems protect you from all of these by retaining a backup that you can access from any device so long as it has an internet connection.
As they are always improving, cloud systems share continually increasing functionality with you. The best part about it? You don’t have to wait as these improvements roll out across your system. Clouds update automatically, so you always operate on the latest versions. This means no extended downtime by forgetting to update overnight or requiring the latest system to continue normal operations during the middle of a workday.
Seeing is believing right? Try out a cloud system today and experience all the ways it can keep your business ready for anything:
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