For installers time is of the essence when it comes to work. In this sense using Rev Parts Management you can give your techs the tools they need to get the job done and turn over bays quickly.
With Rev Parts create a work order while on the phone and leave it open if a customer must call back. When they do, anyone who picks up can easily find the ticket, and close it out or keep working on it. In addition, parts can be looked up from within the system, and it will show if they are on hand or need to be sourced. After that add them to the order before it is finished, and once closed the order will go out automatically to get the parts coming as soon as possible.