Rev Parts SMS can be used to quickly check-in customers or create appointments. Using the calendar integration customers can even set appointments online and have them reflected instantly so you and your tech’s know what jobs are coming each day. The symptoms of the vehicle are listed for them, so they know exactly what to look for during inspections as well.
Keep the right tools for the job
Rev quick specs feature tells you exactly what parts a vehicle requires, broken down by which service you are performing. When making the order everything you need can be accessed from the quote/create/check-in page, so you never have to navigate away to look up additional parts, check pricing between vendors, or print a quote to give to your customer. Tech’s can even use Rev to upload images of jobs in progress or what they identify as an issue so the customer can see it. Customer data such as name, phone, address etc. can be modified as well, and it is updated instantly throughout all locations.
Anyone can pull up open orders
Have to step away from the phones and a customer calls back? Not a problem with Rev Parts Management. Open work orders are held so they may be pulled up with a customer name or license plate when they call back. Rev also checks the parts required for the job, and if they are not in inventory they may be added to a purchase order and sent to your vendor right away.